This is one underrated feature I see on Kartra which many of its users do not really know how much it means for their business and how to exploit it.
Kartra Help Desk feature enables you to easily implement a customer service hub that sees to the satisfaction of your customer needs without going through a nightmare of integrating a third-party system.
This is an inbuilt tool that takes care of your customer service system and customer satisfaction.
The Kartra Helpdesk includes:
- Ticketing System
- Knowledge Base Management System
- Live Agent Chat System
So, providing immediate support and guidance for your customers at all levels whenever they’re in need wouldn’t be an issue.
And there’s more to Kartra Help desk
One enchanting aspect of Kartra’s Helpdesk is the way your whole sales platform is being integrated into it.
How do I mean?
You’ll have access to any aspect of a customer’s profile. You get to know what they actually opted-in for, what they bought, how many of your emails they’ve interacted with, lead score and lots more.
With all these unification – it’ll be easy for you to dig deep into your customers’ interest and serve them better.
The thing is:
Even though the Helpdesk isn’t as sleek as the specialized platform like LiveAgent – I can tell you that the functionalities are pretty huge.
==> Click here to learn more Kartra HelpDesk!
#7: Affiliate Center
The affiliate program management system inside of Kartra allows you to incentivize an army of marketers to help you generate leads and grow your business further. Just like some of these dedicated affiliate tools here.
And of course, saving thousands of advertising budgets.
Here are a few capabilities of the affiliate system present inside Kartra:
- Creating an affiliate sign-up page
- Approval of affiliates
- Affiliate sign-up questionnaire
- Configure landing pages for affiliates
- Adding them to a special email list
- Setting payment options
- And a few more…
- Samcart Discount
So much more I couldn’t touch…
So far in this review – I’ve touched quite a lot of things, this software does and you bet? There are many I couldn’t just name.
Before I dive into the integration part – let me mention a few other stuff you should expect when you get on board:
The awesome Form editor where you build and design diverse forms (email opt-ins, embeddable HTML forms, in-line forms and click pops).
I didn’t forget the Kartra Calendar app. A built functionality allows your clients to self-book and reschedule based on your availability, and also send automated reminders. This will come in handy if you offer a paid consultation.
Marketplace: A place to both find affiliates to sell your products and become one yourself Kartra Wiki.
The Behavioral Adaptive Marketing (BAM) technology is something I also find ‘sexy’. It allows you to use your contacts profile details to adapt the contents of your page dynamically for each particular visitor, creating a unique and personalized experience.
Not quite long the Kartranaut Training program was launched to help train customers on every setting available within Kartra Samcart Ecommerce.
You can charge for your expertise and sell campaigns and funnels built with Kartra – this is made possible with the Share Campaign feature.
The new Heatmap Analytics Tool helps you uncover how your visitors are engaging with on your pages. Like seeing the percentage of people that stayed, scrolled, dropped off a particular page.
Kartra comes with basically a large range of useful features for you to exploit. After mapping out your funnels, it only takes a little walk launching your campaigns on Kartra platform.